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GRAP2494

This course investigates how service design uses human­ centred methods and approaches to improve productivity and quality of services. Students investigate service design principles through a variety of methods, tools and ‘scaffolds’ to investigate real-world problems and explore how design can support strategic activities in a range of fields, including corporate, social and public sectors.

SERVICE DESIGN

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RMIT University
School of Design

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Melbourne, Australia.

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